afuna_archive: (Default)
Error: There was an error processing your request: Must provide entry text.
Cause: high security settings while in RTE
Browsers + conditions:

IE7:
  • RTE
  • no autosaved draft (because that fills in the entry text; in fact, I think that this means that it will post your autosaved draft, not any additional text you fill in)
  • with active scripting enabled (so that noscript doesn't kick in, and you still see the form controls) -- under security tab
  • with ActiveX disabled (so that the RTE doesn't actually do anything) -- under security tab


IE6:
  • don't know the exact settings, but probably a similar combination


Other browsers:
  • unknown. Have there been reports of this in Firefox/Opera/Safari?


Solutions:


Note: when I investigated, I got a popup saying, "Your brower's security settings could limit some features of this editor. You must enable the option 'Run ActiveX controls and plug-ins.' You may experience and notice missing features." But no users have reported this. This means there may be another setting which controls the pop-up, or there may be another setting that is preventing the JavaScript from working properly even though JavaScript itself is enabled. However, solutions/workarounds remain the same, I believe.

I believe there's a stock that handles this, sans the "make HTML your default editor, if you can't enable ActiveX" section.
afuna_archive: (Default)
Investigated all four issues while I was logged in to LJ and as both logged in and logged out of Photobucket.

four different issues with inserting images via RTE: diagnostic work, error messages, all that dull stuff )

More context in the headers themselves. Urgh, I'm too lazy to dig around PB to figure out what's going on (not even sure I can? Dig around, I mean. Also figure out what's going on)

'Kay, I think at this point, I need to update the RT ticket about being unable to paste images using photobucket, and possibly file another one about the "OK" button's appearance being delayed, and another one about the "please type image url" popup. And then uh. Possibly IC where necessary, but tomorrow. Think I need to stop work on this particular issue for today. Need a night's rest before I can whip this into shape to make coherent ICs, reports, etc. Here's to hoping I don't forget :P

Also, must remember to find out whether anyone else is experiencing the same problem (more to the point, if not everyone is experiencing this problem, then why?)

Profile

afuna_archive: (Default)
afuna_archive

June 2009

S M T W T F S
  1 2 3 4 5 6
7 8 9 10 11 1213
14151617181920
21222324252627
282930    

Syndicate

RSS Atom

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Jul. 24th, 2025 04:22 am
Powered by Dreamwidth Studios